Legal
Privacy policy
This page explains what information we collect through the website and enquiries, and how we use it.
Draft. This text is pending review and will be finalised before the website is published.
Who we are
GENMEDIA is a digital solutions and software development agency serving businesses across Sri Lanka. You can contact us about this policy at genmediait@gmail.com.
Information you give us
If you send a project enquiry, we receive the details you enter: your name, business name (if provided), email address, phone number (if provided), the service you are interested in, your estimated budget range and your project description.
If you contact us by email or WhatsApp, we receive the content of those messages and the contact details you use.
How we use information
We use enquiry information to respond to you, to understand your requirements and to prepare a proposal. We do not use it for unrelated marketing without your agreement.
How enquiries are delivered
When you submit the enquiry form, the details you entered are sent from our website server to GENMEDIA by email. The form is not stored on your device.
To deliver these emails we use Resend, an email delivery service, which processes the message content on our behalf.
Sharing and retention
We do not sell personal information. We share it only with the email delivery service above, and only where needed to respond to you or to deliver a project you have agreed to. We keep enquiry records only for as long as needed to respond and manage any resulting work, unless you ask us to delete them. Specific retention periods will be confirmed before publication.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing genmediait@gmail.com. We will respond to reasonable requests.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.